Job Vacancies

Key Responsibilities:

• Provide invaluable support to Deaf individuals in various communication settings.
• Collaborate with diverse teams to ensure everyone’s views are communicated and received.
• Strong communication skills, empathy and experience in supporting individuals with diverse communication needs.
• Proficiency in British Sign Language (BSL) is essential.
• We would like to encourage applications from individuals fluent in BSL, if this is you or you have a minimum BSL level 3 qualification then we would love to hear from you. Your unique perspective and skills are invaluable to us as we strive for inclusivity and diversity within our team.

Ready to make a difference? Apply now and be part of a team dedicated to empowering communication and inclusivity!

Please send complete an Application for Employment and Candidate Privacy Notice below and email to annette@deafvillage.org 

Application for Employment

Candidate Privacy Notice

Job Description

JOB PURPOSE: To provide communication support for Deaf clients in their role a BSL Communication Support Worker for the Our Deaf Hub, School of Sign Language Ltd, that offers BSL Interpreting and Translation for Deaf people in the community for health care, accessing goods and services, housing, education, training and employment.

A Communication Support Worker (CSW) enables access to communication, using a variety of support strategies and communication modes to match individuals’ needs and preferences.

KEY RESPONSIBILITIES:

1. To support Lead Wellbeing Officer’s and Wellbeing Officer’s through bilingual communication, using BSL and English language communication, note-taking, language modification and lip-speaking.

2. To work with Deaf employee’s to enable him/her to share fully in the life of the company and to promote the social and emotional development of the employee.

3. To encourage and promote the confidence and independence of Deaf employee.

4. To work on own initiative, referring matters to the Senior Management Team if required.

5. To provide and respond to information from colleagues, Operations Management Team, and SLT. If the Deaf employee is studying as part of their personal development to provide relevant communication support to enable studying (e.g. for assignments, coursework and exams).

6. To maintain current and accurate records of communication support work provided at all times via the PASS System and other internal system.

7. Ensuring the deaf employee maintain current and accurate records of the care they provide to their client/s, checking grammar and spelling is of an acceptable standard for all other parties, including auditors at all times via the PASS System.

PERSON SPECIFICATION

Personal:

1. A genuine desire to help Deaf people to do the best that is possible

2. Patience and empathy with adults and children

3. Optimism, enthusiasm, vision and creativity

4. Determination and a ‘can do’ approach

5. Reliability and consistency

6. Ability to work well as part of a team and individually

7. Adaptability and resilience

8. Ability to take the initiative

9. Ability to relate to and inspire vulnerable adults or young people

10. Ability to communicate clearly both verbally and in written form

11. Ability to develop good working relationships with all staff members

Experience

1. Successful experience of working with the Deaf community, disabled/vulnerable adults/ vulnerable children.

2. An understanding of the diverse learning and social needs of young people particularly with social communication difficulties.

3. Previous learning support experience

4. Proficient in using Microsoft Office applications such as Outlook and Word [Note: 1-1 Training Sessions are expected to be taken to reach required minimum skill level in these applications to carry out this role]

5. Experience within the Deaf Community

Qualifications

1. 5 A – C Grades GCSE including English and Maths

2. BSL Level 3 or above or fluent in BSL is ESSENTIAL

4. Experience in working with Deaf people/Disabled or NEETs (even voluntary)

5. Willing to undertake Level 3 in Health & Social Care

Specialist Knowledge and Skills

1. Excellent communication skills

2. An understanding of how people learn, including specific knowledge of how Deaf people learn

Service

1. A commitment to working for the benefit of others

2. A commitment to ‘going the extra mile’ for the clients we support